Remotes are easily lost, so companies plan for such events. Although these handy items are designed to make the mechanics simple, there is normally a second way to interact with your technology.
This is true for your television and your Sleep Number Bed.
There are a handful of methods to inflate your bed with the remote. These range from using an app to using an air pump. We will show you each method of inflation without a remote, and walk you through every step.
Can You Inflate A Sleep Number Without A Remote?
You can absolutely inflate a Sleep Number bed without a remote. Here are the different methods you can try:
Use The Sleep Number SleepIQ App
- Using a smartphone, connect to your Wifi and turn on your Bluetooth.
- Log in when the app is downloaded onto your smartphone.
- Click the top right of the app where it says “remote.”
- Now you need to pair the bed; select the bed from the list generated after it scans.
- Confirm you have the right bed by looking for the MAC address on the bottom of the pump. Compare that number to the one that shows in the app. It will begin with either CC or 64DB.
- If nothing shows up for you to pair with, make sure the pump is plugged in and has power. This is crucial because the app connects to the pump.
- Wait for the Sleep Number mattress to inflate. This process can take up to 20 minutes.
- Select the WiFi connection that you are using.
The SleepIQ should now be connected to the WiFi, and you will be able to inflate it with the app the same as a remote!
Manually Inflate The Sleep Number Bed
Although manually inflating your Sleep Number Bed might seem like a mechanical task, it is actually very simple.
You can buy any low-pressure pump, from a push pump to an electric one. Then follow the steps below. The process is more like a regular air mattress than you might think.
- Buy a low-pressure air pump and an adaptor that fits the bed.
- If no adaptor is available, buy duct tape. This will be used to create a seal and prevent air from coming out of the bed.
- Disconnect the bed from its electricity supply, and unplug the bed.
- Connect the low-pressure air pump and create a seal if needed.
- Inflate the bed using the pump. If the pump is electric this could take 10 to 20 minutes.
- Slightly over-inflate your mattress from your ideal amount because you will lose some air when you disconnect the pump.
- Reconnect the plug.
Fixing The Remote
If the remote for the Sleep Number bed isn’t lost, and instead it just isn’t working you can follow Sleep Numbers official posts to fix the issue. They have posted on every error code, known issue and can help you pair the remote to your bed as well.
These instructions come in a written and visual format to help you understand the information.
Search through their troubleshooting guides to find the most useful one for you.
Get A Replacement Sleep Number Remote
Before you order a replacement remote, make sure the problem with your bed is the remote. This ensures you get the part you need ASAP and prevents you from ordering more parts if the remote is not the problem.
Go to the Sleep Number store. Here you can buy the model you need. However, if it is covered under warranty, you will need to contact support for them to process it.
The part will be shipped to you once you order it; double-check your address to avoid delays.
You will have to pair the new remote with your bed. Sleep Number has a tutorial on how to do that here. Ask customer support if you need to return the broken remote. This may be required in some cases.
Contact Support If You Are Under Warranty
We mentioned before that if your bed is under warranty, then you should contact customer support before buying a new remote. You should also do this before creating a make-shift pump. This is because you are entitled to a new remote or even a whole new bed under the warranty agreement.
The company might send a representative to you, confirming what the issue is and how to repair it. But either way, the situation will be resolved.
Remember, if all else fails, you can contact support and speak to a representative via email, phone, or live chat.
What If The Sleep Number Remote Won’t Inflate The Bed?
If you do have the remote, but the bed just refuses to inflate, you most likely have lost power from the pump, or there is a blockage or twist somewhere along with the hose.
If the pump has no power, make sure it is plugged in; sometimes, the problem is the most simple. If that is not the issue, you will need to contact support about receiving a replacement pump. Make sure to double-check for a warranty!
If there is a blockage inside the airline, you will need to find where the hose connects to the pump. Follow the line; this might mean you have to take apart the bed a little bit, depending on the model, and check the lines for any twist, block, or even a leak.
If the remote is returning an error, you will have to do some troubleshooting. The official Sleep Number YouTube page has a walkthrough on how to do so.
Sleep Number beds can be inflated without a remote, and the easiest and most recommended way is to use the app. If you don’t mind spending the money, you can also get a replacement or buy a low-pressure air pump for manual inflation.
Remember, if these do not work for you, or you think there may be another problem, contact Sleep Number’s support. You can use e-mail, phone, or even a live chat. They also have a wealth of resources from their knowledge base that is available to search through.